BUSDOX
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FREQUENTLY ASKED QUESTIONS

  1. Why would I want to work with BUSDOX?
  2. Why BUSDOX and not some other company?
  3. What are the features of BUSDOX?
  4. What are the benefits of BUSDOX?
  5. What documents are actually included in a membership to the Library?
  6. Does membership to the Library include anything else?
  7. Are your costs justifiable?
  8. What are the other options?
  9. Do you have a statement of cost benefit to run past my boss?
  10. Couldn’t anyone prepare this material?
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1.   Why would I want to work with BUSDOX?

Our artefacts are professionally created and have all been tried and proven. All assessment models have been fully tested and are free of bugs, which are common in such models. We craft our documentation in a concise and accurate manner to ensure speed and ease of use by the client. We are very responsive to client needs and highly cost effective.
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2.   Why BUSDOX and not some other company?

We are focussed on the quality of the artefacts not on upselling professional services. Many companies are happy to offer free document templates to stimulation your interest but finding something that is useful and usable is another challenge.
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3.   What are the features of BUSDOX?

  • All artefacts are included in a Library membership
  • We provide both downloadable process documents as well as online equivalent with linkages to supporting artefacts, makes for ease of use and for online training aids
  • We warrant our products and if something is not working as it should, we'll fix it under warranty
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4.   What are the benefits of BUSDOX?

  • Our goal is to satisfy the client with our online artefacts, not to upsell professional services, although professional services  are available, on request by a client
  • All artefacts are clear and well designed, we take pride in quality and we make all artefacts as concise as they can be, without losing value, meaning or accuracy
  • We have used all of the artefacts in real business environments so we know they work
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5.   What documents are actually included in the membership?

The numbers are increasing all the time and will continue to do so. At last count we had: 
  • 1 detailed step-by-step process guide
  • 4 sets of assessment models
  • 11 assessment models samples
  • 7 checklists
  • 7 registers
  • 5 reports
  • 5 miscellaneous templates
  • 5 presentations
  • 5 specifications / schedules
  • 7 specifications / schedules samples
  • 2 go to market packs (RFP and EOI) more coming shortly
  • 13 correspondence templates
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6.   Does membership include anything else?

A membership also includes:
  • Email notification of all updated and new documents which members are at liberty to access
  • Podcasts, training material and tutorials
  • Access to participate in the BUSDOX blog
  • A guarantee that we will repair, at no cost to the client, any source artefacts found to be in error
  • Any suggestions you propose regarding development of additional artefacts will be given priority in our development plans, subject to a broader potential interest
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7.   Are your costs justifiable?

They most definitely are. Full access to the BUSDOX Library, as well as the other benefits mentioned above, costs about the same as about ½ day of a consultant. If you hire a consultant to develop what we are offering it may cost you as much as 50 to 100 times more just to get these artefacts prepared.
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8.   What are the other options?

Consider the following scenario and see if it strikes a chord.

“Hi Boss

Re: Your enquiry about the widgets.

I’ve got a million things to do, to prepare for our US visit next month, and I honestly don’t have time for this at the moment. I’d give it to Sue but I don’t think she has the experience to make solid progress without interrupting me or one of the other managers every five minutes for direction. She’s smart enough to pull it all together though, if only she had some form of guidance. Terry could do the spreadsheet models but he’s flat out, anyway he’s about to go on long service leave and we need to get this moving. As I see it Boss, we have three choices.

  • We postpone for six months, until things settle down around here, as if that will ever happen. The risk is we’ll be out of contract for supply of widgets by Widget Corp by the end of October and will have to pay full market rate at an extra cost of about $8,000 per month.
  • We get in an experience procurement guy to get it moving. The risk is how long before we can get the right guy and in any case we’re talking at least $7,500 per week for a  couple of months or longer.
  • We can try to find something online that will give us a leg up. Perhaps someone has put together a generic procedure that Sue could follow, and with a little luck, perhaps even some of the spreadsheets and document templates will be available as well. 

I’ll ask Sue to do some research on this when she returns from Sydney tomorrow and I’ll get back to you by tomorrow evening.


Cheers, Susan

Astute Manager"
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9.   Do you have a statement of cost benefit to run past my boss?

Yes, sure, try something like this:

“Hi Boss

Re: Purchase of widgets for 2015.

BUSDOX, by way of a Library of Artefacts, offer access to an extensive range of prepared material that we need to get our hands on, to get the procurement of widgets for 2015 moving. The range of artefacts seems to cover everything we need from a detailed step-by-step process guide with associated support tools and documents; to a collection of important document templates; to a suite of technical, commercial and financial models which will simplify our evaluation and ensure it is accurate and defensible.

Having read through their free white paper entitled Procurement Fundamentals, I’m confident that BUSDOX have the capability we need. The cost of access to the Library, at less than $1,000, is less than a single day of a consultant or project manager.

Membership will give us the following benefits:

  • Immediate start
  • Substantial savings
  • Proven process and tested models

Approval to purchase it strongly recommended.

Cheers, Susan

Astute Manager"
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10.   Couldn’t anyone prepare this material?

Well you may think so, after all, everything is created in MS Word, MS PowerPoint or MS Excel with the occassional use of the Windows Snipping Tool. The real secret to the artefacts though is the intellectual property that underlies their appearance of being merely a document or a spreadsheet.

For example with the detailed step-by-step process guide, a substantial amount of operational knowledge of the procurement business is required to create a document with all the necessary activities in the right order in which they should be completed. If you get the order wrong you could substantially increase your workload of jeopardise the outcome altogether. Leave out a vital step and you may find angry bosses and angry bidders beating a path to your door.

Consider please another example, most people can make a fist at putting together a spreadsheet, but how long will it take them to create a spreadsheet model that can cater for 1,000 criteria, double weighted and based on Kepner-Tregoe. A model that is so simple to use that the assessor does little more than plug in their criteria scores.

Our models then bring together up to ten bidders assessed by up to ten separate assessors. As you can see in this example, the number of variables is starting to creep up and so is the possibility of a small calculating or copying error causing a flaw in the outcome. Membership includes four sets of models and instructions and examples to step you through the use of each one.

I have been involved a most aspects of procurement management and have spent a substantial part of the past 25 years working and learning the business. My most recent client was Australia Post where I successfully managed, on their behalf, a large Procurement Event for a replacement of Australia Post’s mid-range computing platform.
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cmwilson@netspace.net.au
www.busdox.com
View Colin Wilson's profile on LinkedIn

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